The following terms and conditions for Life is a Cookie have been filed with the Chamber of Commerce in Amsterdam under number 34133991. We follow the guidelines of the Dutch Home Shopping Organization.
When you receive an order (the customer) always receives a quotation in writing or via email. In case of a written quotation: this has to be signed for agreement within the prescribed period and returned before Life is a Cookie can proceed. After the deadline the offer expires. When you buy via the webshop, you are guided through the ordering process via several steps. In the last step you are asked to agree upon our terms and conditions.
Any mutual acceptance, written or confirmed by e-mail, is a contract.
You can pay in several ways:
1. You transfer the amount in advance.
2. You pay by Ideal or Paypal.
3. You pay later on via AfterPay.
If for any reason the invoice remains unpaid in whole or in part, you are still obliged to transfer the amount due on the first summons. After 30 days of this first summons Life is a Cookie is entitled to collect the amount due without further notice. If Life is a Cookie should proceed to do so, the related extrajudicial costs are for the customer. Moreover, the statutory interest after this period is payable by the customer on the outstanding amount.
If you have paid in advance and Life is a Cookie can unfortunately not deliver your order, we will refund within thirty days.
Until you have fully complied with all of your payment and other obligations to Life is a Cookie, the delivery remains the property of Life is a Cookie.
All prices are inclusive of VAT unless otherwise stated. Per order we give the delivery costs. We deliver within the Netherlands. Prices subject to change.
On the website we give an estimated delivery time, we hereby assume that our agenda is not fully booked. Life is a Cookie will keep you informed on the latest status of the delivery.
Life is a Cookie only delivers in the Netherlands.
We try to portray the products as truthfully as possible. However, you must take into account small size and/or color differences. Color difference can also be caused by a difference in color setting of the computer.
Returns and approval period
Because of the limited shelf life of our product, returns aren't a possibility.
Change of Command
If Life is a Cookie by any circumstances is not able to deliver one or more components of the order, they will endeavor to provide a suitable alternative.
If you have a complaint, you can write or email to Life is a Cookie. The address is: Life is a Cookie, Klipper 25, 1991 MH Velserbroek. Email: firstname.lastname@example.org.